Timeless Japan Tour 2025 Terms & Conditions

Participants must be in good health and physically fit to engage in this tour’s activities. Accommodations for those unable to fully participate may be limited and could incur additional costs. Please assess your suitability carefully before booking.

Neither the tour operator nor we can provide medical assistance if you’re unable to complete any part of the tour due to health or physical limitations. We are not liable for any resulting loss, damage, expense, injury, or death.

This tour includes two 8-kilometre hikes. We strongly recommend that participants have the necessary health and fitness levels to comfortably undertake these physical activities.

Any cancellation must be made in writing by the person signing the agreement and is not effective until such cancellation is received by GOLD.

Non-refundable deposit: 15% per participant of full tour cost

91 – 150 days prior to departure: 50% of the full tour cost

90 days prior to departure: 100% of the full tour cost

Unless agreed by GOLD Educational Tours

GOLD Educational Tours reserves the right to cancel the tour due to payments not being made. In such a case, GOLD will attempt to refund payments made by participants where possible.

GOLD may also agree to cancel the tour past that date due to such as terrorism, natural disasters, political instability and external events which make it unviable or unsafe to operate a planned tour.

In these circumstances, we will endeavour to provide a refund where we are able to obtain one from service providers. Otherwise claims must be made against travel insurance.

GOLD acts only as a booking agent for accommodation, transport, and other services. GOLD will not be liable for any accident, injury, delay irregularity, loss, or any damage arising out of the provision of or failure to provide service.

All tickets, vouchers and bookings are subject to the terms and conditions endorsed on them or upon any documentation supplied by the individual provider.

Schedules, amenities, mode of transport may be subject to alteration without prior notice due to local circumstances or events which may include sickness, mechanical breakdown, flight cancellations, strikes, events emanating from other disputes, climate, or other unforeseen and unpredictable circumstances.

Additional expenses may be passed to the traveller. GOLD reserves the right to amend any of the services, facilities or prices should it become necessary in the interests of safety or other unforeseen circumstances but will endeavour to provide services equal in nature as originally planned and charged.

As the booking agent, ultimately GOLD is not liable for the failure of local service providers to provide the contracted service and compensation is not available for cancellations or changes to the tour due to circumstances beyond the control of GOLD.

Participation in the tour is accepted on the understanding that travellers appreciate possible risks. GOLD does not accept any liability from accident, injury or loss resulting from participation in the tour.

All conditions and circumstances that may affect participation in the tour must be fully disclosed.

These conditions shall be binding upon the tour participant as well as their heirs, executors, administrators and legal representatives and upon any family member or minor or other person on whose behalf the application form was signed and their respective heirs, executors, administrators and legal personal representatives.

GOLD will always handle personal information as confidential however we retain the right to monitor, retain and disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request.

Travel documents are the responsibility of the tour participant. All participants departing from Australia on the above tour must be in possession of a valid passport. If a passport is due to expire within 6 months of the travel time, a new passport should be obtained.

Non-Australian passport holders may require a visa to enter Japan and it is their responsibility to ensure valid visas and re-entry permits which meet the requirements of immigration and other government authorities.

Any fines, penalties, payments or expenditures incurred as a result of such documents not meeting the requirements of those authorities will be the sole responsibility of the participant.

Participants are required to organise their own travel insurance.

Comprehensive travel insurance is strongly recommended to cover cancellations, medical expenses, and other travel-related issues.

* The tour operator is not responsible for any loss, damage, or injury sustained during the tour except where required by law.

* Participants are responsible for their personal belongings and travel documents.

* This tour includes two 8km walks. Therefore, participants are required to be physically fit and capable of walking these distances to fully enjoy and participate in the tour.

Please note that these policies are subject to change, and it is recommended to review them prior to booking.

1. Deposit:
   • A non-refundable deposit of 15% per person is required at the time of booking to secure the reservation.
   • The deposit must be paid within 7 days of receiving the booking confirmation.

2. Balance Payment:
   • The remaining balance must be paid no later than 90 days before the tour departure date.

3. Payment Methods:
   • Payments can be made via bank transfer.

4. Changes and Amendments:
   • Requests for changes or amendments to the booking must be made in writing.
   • Changes are subject to availability and may incur additional charges.

Cancellation fees

Non-refundable deposit: 15 percent of full tour cost

91 – 150 days prior to departure: 50% of the full tour cost

90 days prior to departure: 100% of the full tour cost

Unless agreed by GOLD Educational Tours

GET is not responsible for any items you may purchase locally i.e. jewellery/furniture etc. You acknowledge that you are solely responsible for any import duty or freight costs.

For security reasons, valuables should be kept to a minimum and packed in your hand luggage along with your medicines. It is your responsibility to always look after your property and you must ensure you are adequately covered by comprehensive travel insurance in the event of any loss.

Each passenger is entitled to take one piece of luggage that does not exceed 160cm or weigh more than 23kg. Dimensions for checked baggage are calculate by adding together the width, height and depth of the piece of baggage. An extra charge will be imposed to cover porterage handling of any additional luggage. Your tour director will advise you of the exact additional charge. Some holiday packages may have restricted luggage limits.

Hotel rooms in Japa are often smaller than those in Australia. In more remote places, hotel standards may not be quite as high as in major centres. GTE endeavours to utilise the most suitable accommodation available in each destination to ensure that passengers enjoy high levels of cleanliness, comfort and services. Hotel rooms are generally not available for check-in before 3:00pm and require check-out by 10:00am.

Accommodation in all hotels, regardless of the rating, is in standard rooms (sometimes named superior/deluxe) based on twins or doubles unless otherwise stated. In Japan, double beds are on request basis in hotels and may not be able to be guaranteed. If you would like your own room, there is a supplement fee of $2,500.00 AUD. Please contact us if you would like to arrange this.

To ensure all passengers enjoy forward and window facing seats, on longer tours a daily seat rotation system may apply at the discretion of the Tour Director. We do not warrant that the seat rotation will be adjusted to suit personal preference.

Note that maps may not be to scale.

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